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BIG 3D PRINT NI

Privacy Policy

1. Introduction 1.1 Big 3D Print NI ("the Company") is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws. 1.2 This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website.

 

2. Information We Collect 2.1 We may collect the following types of personal information:

  • Name, email address, phone number, and postal address.

  • Payment details (e.g., billing address and transaction information).

  • Information related to your orders, such as 3D design files and specifications.

  • Website usage data, such as IP address, browser type, and browsing behaviour.

 

3. How We Use Your Information 3.1 The information we collect is used to:

  • Process and fulfil your orders.

  • Communicate with you regarding your orders and our services.

  • Provide customer support and respond to your enquiries.

  • Improve our services and website functionality.

  • Comply with legal and regulatory requirements.

 

4. Sharing Your Information 4.1 We do not sell or rent your personal information to third parties. 4.2 We may share your information with trusted third-party service providers for:

  • Payment processing.

  • Delivery and shipping services.

  • IT support and website hosting.

4.3 We may also disclose your information if required by law or to protect our legal rights.

 

5. Data Security 5.1 We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

 

6. Data Retention 6.1 We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. 6.2 Once your information is no longer required, we will securely delete or anonymise it.

 

7. Your Rights 7.1 You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information if it is inaccurate or incomplete.

  • Request the deletion of your personal information in certain circumstances.

  • Object to the processing of your personal information.

  • Withdraw consent where processing is based on your consent.

7.2 To exercise these rights, please contact us using the details provided in Section 9.

 

8. Cookies 8.1 Our website uses cookies to enhance your browsing experience and analyse website traffic. 8.2 You can manage your cookie preferences through your browser settings.

 

9. Contact Information 9.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

 

10. Changes to This Privacy Policy 10.1 We may update this Privacy Policy from time to time. Any changes will be posted on our website. 10.2 Your continued use of our services after changes are made constitutes your acceptance of the updated Privacy Policy.

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